Appointments can be difficult to track, so it’s important for me to have a calendar that includes every hour of my schedule, however i forget things frequently plus the schedule helps me to remember; This might be a tactic that the Buffalo Heating and Air Conditioning company needs to beginning using.
I called a couple of weeks ago to make an appointment for this week… Something must have gotten mixed up at the Buffalo Heating and Air Conditioning corporation, because someone from the heating company called me several times to confirm a busy appointment.
The busy appointment was routine repair on the furnace plus the AC, however my partner plus I had the labor busy for several weeks in advance. The people I was with and I acquired a iphone call the first time plus it seemed to be the Buffalo branch scheduling service. They confirmed the fact that both of us still wanted an appointment with one of the service workers for a tune-up plus service appointment. The people I was with and I confirmed the appointment plus the next day both of us acquired another call from an entirely odd person. It was a person on the iphone this time plus he wanted to confirm the appointment again. I reminded this identifiable person that I acquired a iphone call the previous day from someone in the Buffalo business; His response was simply to say oh. The appointment was supposed to be at 9 a.m. the next day, and another person from the office genuinely called that morning just to double-check before they left the business. I am not sure if they are totally disorganized or really thorough, however several iphone calls felt love overkill to me.